Privacy Policy
Last updated: March 6, 2026
Sedam Intelligence ("we", "us", or "our") operates the website sedamintelligence.com and provides AI-powered receptionist services. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, company name, and business details when you sign up or fill out our onboarding form.
- Call Data: Call recordings, transcripts, caller information, and call metadata processed by our AI agent on your behalf.
- Payment Information: Billing details processed securely through Stripe. We do not store your credit card numbers.
- Usage Data: How you interact with our website and services, including pages visited and features used.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI receptionist services
- Set up and configure your AI agent based on your business needs
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
3. Call Recording & Data
Our AI agent records and transcribes calls on your behalf. Call data is:
- Stored securely and encrypted at rest
- Accessible only to you and authorized Sedam Intelligence staff
- Retained for the duration of your subscription plus 30 days after cancellation
- Never sold to third parties
4. Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party services that help us operate (e.g., Stripe for payments, GoHighLevel for CRM)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications at any time
7. Cookies
We use essential cookies to operate our website and analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: